Case Studies

Live work. Real clients. No demos.

Every site below is live on the internet right now. Click the URLs and see for yourself what BTS builds.

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Clairemont Water Store

Walk-in water store → full digital operation
clairemontwater.store
Challenge

Frederick runs a walk-in water store in San Diego with zero technical background. He needed a professional site that customers trust, and a backend that handles the business without requiring IT support.

Solution

Full-stack site with a zero-friction admin panel. Email management, newsletter platform with TipTap rich editor, Claude-powered FAQ auto-triage, Square sales analytics, compliance calendar with document vault.

Key Highlights
Claude Haiku FAQ assistant triages inbound questions and drafts replies
Resend inbound webhook catches all customer emails into admin inbox
Square CSV import feeds sales analytics — no live API required
Magic-link admin auth — one click, no password to forget
Newsletter with subscriber management and campaign editor
Tech Stack
Next.js 16Claude Haiku 4.5Auth.js v5Drizzle/NeonResendTipTap v3
Admin Features
Email CenterNewsletterFAQ KBSales AnalyticsCompliance CalendarDocument Vault
🍎

Volcan Valley Apple Farm

U-pick orchard with e-commerce and AI
harvest.volcanvalleyapple.farm
Challenge

Julian's largest U-pick apple orchard needed a digital presence that handles seasonal operations, sells farm products online, and gives the operator real-time business visibility — without requiring Chris to learn any tech.

Solution

Public site with AI orchard FAQ chatbot + full e-commerce store (apparel via Apliiq, farm goods via Prodigi, wellness via OK Capsule). Admin panel tracks Square POS sales, Gusto payroll, newsletter subscribers, and has an integrated document vault.

Key Highlights
Claude Sonnet FAQ assistant trained on orchard-specific knowledge
Multi-vendor e-commerce: Stripe checkout → Apliiq/Prodigi/OK Capsule dispatch
Square CSV analytics: sales trends, customer lifetime value, item performance
Gusto payroll import: labor costs vs. revenue tracking
ApplePress blog with newsletter crosspost to email list
Tech Stack
Next.js 16Claude Sonnet 4.6next-auth v4Drizzle/NeonStripeVercel BlobTipTap v3
Admin Features
Sales AnalyticsLabor & PayrollCustomer InsightsStore ProductsStore OrdersNewsletterDocument Vault
⭐

Semper Vets

Veteran services with AI + video sessions
semper.tronboll.us
Challenge

Starlene Bennin and Ashlyn Windsor run a veteran services organization that needs secure case management, AI-powered client support, video consultation capabilities, and AppFolio housing system integration.

Solution

Full veteran services platform with Auth.js v5 security, Claude Sonnet AI assistant, Daily.co video session integration, AppFolio housing API connection, and column-level encryption for sensitive client data.

Key Highlights
NSA-exceeding column encryption for all PHI/PII
Claude Sonnet for case summarization and resource matching
Daily.co video sessions embedded in case management UI
AppFolio API integration for housing placement tracking
Immutable audit logs for HIPAA compliance readiness
Tech Stack
Next.js 16Claude Sonnet 4.6Auth.js v5Drizzle/NeonDaily.coAppFolio APIResend
Admin Features
Case ManagementAI AssistantVideo SessionsHousing TrackerDocument VaultAudit Logs

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