Services

Eight services. Full execution.

From emergency incident response to AI-powered web applications. Every service is delivered end-to-end by BTS — no handoffs, no middlemen, no surprises.

When it's down, we're on the way

Incident Response

Backcountry businesses can't wait 2 hours for a tech to drive from San Diego. BTS is based in Ranchita — within 50 minutes of Julian, Borrego Springs, Warner Springs, Santa Ysabel, and Chihuahua Valley. Emergency response for the systems that keep your business running.

Live examples
Warner Springs Ranch Resort (POS + internet)Oak Antler Ranch (generator failover)Jennisse Jonas (well/water assessment)
What's included
Internet Down & Network Down
Payment Processing Down
Well & Water Delivery Down
No Power & Generator Down
Access Gate & Auto-Door Failures
Built for your terrain, not a suburban blueprint

Design & Deploy

Every backcountry property is different. BTS designs and deploys connectivity, power resilience, and monitoring systems that work with your terrain, your structures, and your budget. No cookie-cutter installs. Every deployment is documented so you own it.

Live examples
Carrisito Ranch (solar relay)Birdsong Retreat (3-leg wireless bridge)VVAF Infrastructure (Starlink + WiFi campus)Western Broadband (subcontractor installs)
What's included
Internet Uplink Design & Deployment (Terrestrial & Starlink)
Terrestrial Wireless Network Bridging
Solar Standalone Communications Relay
Generator Backup & Failover Systems
Agricultural IoT & Environmental Monitoring
Full documentation — every deployment is yours to own
Enterprise capability at backcountry prices

Managed Services

Managed services that let backcountry businesses operate like they're in the city. BTS handles the infrastructure so you can focus on your business. Monthly or annual agreements with defined SLAs and emergency response built in.

Live examples
VVAF (NETaaS + UCaaS)Coldwell Banker Borrego (BDRaaS)Rancho La Siesta (CONaaS)
What's included
NETaaS — Managed Wireless Campus Service
UCaaS — Managed App Integration & IoT Alerting
BDRaaS — Backup & Disaster Recovery (RAID + offsite replication)
CONaaS — Business Continuity (wire maps, safety procedures, documentation)
Defined SLAs with emergency response built in
Monthly or annual agreements
Rural broadband that actually works

Wireless Networks & Starlink

BTS designs and deploys point-to-point wireless backhauls, mesh networks, and Starlink installations for ranches, farms, and rural properties in backcountry terrain. This is not theoretical — we operate Starlink and wireless infrastructure in Ranchita, CA daily.

Live examples
Carrisito RanchBirdsong RetreatVVAF InfrastructureOak Antler Ranch
What's included
Starlink installation and network integration
Point-to-point backhaul links (Ubiquiti, MikroTik)
Mesh Wi-Fi coverage for large properties
Failover routing (Starlink + cellular backup)
Remote network monitoring and management
Site surveys and RF planning for rugged terrain
Enterprise LAN/WAN for backcountry operations

Network Design & Deployment

Full network design and deployment for businesses that need enterprise-grade infrastructure — structured cabling, managed switching, routing, and Wi-Fi — without the enterprise price tag. Every design is documented and handed off so you own it.

Live examples
Warner Springs Ranch ResortBirdsong RetreatRancho La SiestaColdwell Banker Borrego
What's included
Network architecture design and documentation
Structured cabling and physical plant
Managed switching (VLAN segmentation)
Enterprise Wi-Fi (Ubiquiti UniFi, Cisco Meraki)
VPN setup (site-to-site and remote access)
Network monitoring and alerting
Full-stack Next.js with AI built in

Enterprise Web Applications

Every web app BTS delivers is built on the same battle-tested stack: Next.js 16 App Router, Tailwind v4, Drizzle ORM on Neon Postgres, Auth.js magic-link authentication, Resend email, and AI assistants powered by Claude, GPT-4o, or Grok. The admin panel is not an afterthought — it's the product.

Live examples
Clairemont Water StoreVolcan Valley Apple FarmSemper Vets
What's included
Custom admin dashboards with full CRUD and analytics
AI assistants (FAQ bots, lead scoring, business insights)
E-commerce with Stripe, multi-vendor fulfillment
Resend transactional email + newsletter system
Magic-link auth locked to your email
Vercel auto-deploy on git push
Claude, GPT-4o, and Grok — built in, not bolted on

AI-Powered Dashboards

AI is not a feature BTS adds at the end — it's designed in from the start. Every admin panel gets an AI insights layer. The prospect chat on this site is Claude Sonnet 4.6. Lead scoring, FAQ assistants, proposal generators — all real, all running in production.

Live examples
Clairemont Water Store (Claude Haiku)Volcan Valley Apple Farm (Claude Sonnet)Semper Vets (Claude Sonnet)
What's included
Claude Sonnet 4.6 (primary: reasoning, writing, insights)
GPT-4o (embeddings, code review, image analysis)
xAI Grok (real-time data, fast responses)
Multi-provider routing (right AI for each task)
Streaming chat interfaces with SSE
Conversation persistence and analytics
Identity and access management done right

Microsoft Active Directory

Active Directory setup, Azure AD (Entra ID) integration, and identity management for small-to-medium businesses that need proper user management, group policies, and SSO without a full IT department.

Live examples
Available for new clients
What's included
On-premises AD DS deployment and configuration
Azure AD / Entra ID hybrid join
Group Policy Objects for endpoint management
SSO via Azure AD (Microsoft 365, Salesforce, etc.)
User lifecycle management and offboarding
MFA enforcement with Microsoft Authenticator

Not sure which service fits?

Use the chat bubble — that's Claude. Describe your situation and it'll tell you exactly which BTS service applies.

Talk to Erick directly