When something's down, you don't want a ticket queue. Press 1 and the call rings through to a human. We're in Ranchita — 50 minutes from most of the backcountry, not two hours up from San Diego.
What we handle
What happens when you call
Press 1 and it rings through. If we're mid-job and can't pick up, leave a voicemail — it's transcribed and hits our phones immediately, and we call back as soon as we're clear.
Julian to Borrego Springs, Warner Springs to Santa Ysabel — if you're up here, so are we.
We focus on businesses. If it's your home setup, call anyway — we keep a list of independent backcountry technicians we trust, and we'll point you to the right neighbor.
We also keep backcountry businesses running day to day — managed IT, networks and wireless, Microsoft AD, and planned incident response. When you have a minute instead of an emergency, that work lives on the services page.